Welcome to the privacy policy of VoxTech Limited (referred to as "VoxTech," "we," "us," or "our"). This policy outlines how VoxTech will collect, use, process, and share your information.
This privacy policy applies to your access and/or use of VoxTech's website and games, whether on your computer, mobile device, our website (referred to as the "Site"), or any other website, device, or platform. It also applies to our marketing and advertising activities conducted across all platforms, as well as any other services we may periodically provide to you. This privacy policy also extends to any other services related to our games or website that we may offer, such as customer support, social media and community channels, and other websites we may operate from time to time (collectively referred to as our "Services" in this privacy policy).
By accessing and/or playing our games or interacting with our website or other Services, you agree to our collection and use of your information in accordance with this privacy policy. This includes consenting to VoxTech and our advertising partners using your data for the targeted advertising purposes described in the marketing and advertising section of this privacy policy. These sections also explain how you can choose to consent or opt out of having your personal information used for targeted advertising purposes. If you have any concerns about providing information to us or using this information in accordance with this privacy policy, then you should not use our games or other Services.
1.Information we collect
(a) contact information, such as name, user name, gamertag, postal and email address, phone number, unique IDs, mobile device ID, platform ID, gaming service ID, advertising ID (IDFA, Android ID) and IP address.
(b) payment information, such as the form of payment you use, payment method details (such as credit or debit card number).
(c) transaction and purchase information, such as any cash top-ups that you make and the frequency with which you top-up your account in the Game.
(d) internet / Electronic Activity: Web / app browsing and gameplay information related to the Services; information about your online interaction(s) with the Services or our advertising; and details about the games and platforms you use and other information related to installed applications
(e) device and Usage Information: Details like device type, software and hardware specifications, language settings, browser type and version, operating system, and how users engage with and utilize the services (e.g., viewed content, visited pages, clicks, scrolls).
(f) profile Analysis: Insights drawn from your data and web activities to create personalized profiles enabling the identification of potentially relevant goods and services.
(g) sensitive Information: Precise location information (if you allow the Services to collect your location), account credentials (user name and password), and contents of communications via chat features and functionality.
2.How we use this information
We utilize the information gathered within VoxTech based on several legal grounds for the following purposes:
Business Operations:
Provision of services and assistance
Order fulfillment and responding to requests
Enhancement of our services and overall business operations
Development of new products and services
Improvement of user experience on our platforms
Security enhancement for our users, employees, facilities, and services
Conducting internal marketing and demographic research
Commercial Activities:
Marketing and promotion of our products and services, as well as those of our business partners
Sending promotional materials
Administering promotional campaigns or events
Additionally, we leverage your information in compliance with applicable laws.
3.Sharing of information collected from you
We disclose your information to the following entities:
Vendors who provide support and other services on our behalf
Affiliated entities within the VoxTech group
Advertising service providers and partners
Other third parties, including collaborators, for legal and safety purposes, or in connection with the sale or transfer of a business or asset, and other purposes with your consent
Other users, such as those in open communities or events, or through information displayed on leaderboards
4.Cookies and Similar Technologies
We utilize cookies and similar tracking technologies, which are small text files stored on your web browser.
Our third-party partners also use these technologies to gather insights into your interactions, such as the web pages you visit, features you engage with, and ads you view, along with the games you play. This data helps us manage your shopping cart, evaluate the effectiveness of our advertising efforts, prevent repetitive ad displays, and enhance your overall experience.
In addition to cookies, we may use tracking pixels or clear GIFs to collect information about your use of our Services and interactions with our marketing emails. Internet log files containing technical details like your IP address are used to monitor traffic on our platform, troubleshoot technical issues, identify and prevent fraudulent activities, and enforce our User Agreement.
Furthermore, our Services employ Analytics, Advertising, Anti-Cheat, and Anti-Fraud technologies, which may utilize the same cookies or similar mechanisms for their functionalities as described below.
5.Data Security
We adhere to widely accepted industry standards and implement appropriate safeguards to safeguard the security, integrity, and privacy of the information we collect about you. These security measures are devised to mitigate the risk of accidental or unlawful destruction, loss, misuse, alteration, unauthorized disclosure, or access to the information under our control. However, it's important to note that no system can be guaranteed to be 100% secure, and therefore, we cannot provide absolute assurances regarding the effectiveness of our security measures.
6.Depending on your location, you may have certain rights regarding your personal information, which can include:
Requesting access to or obtaining a copy of your personal information
Requesting the deletion of your personal information
Requesting correction or modification of your personal information
Being informed about the personal information we collect and/or process about you, including the sources of personal information and the third parties with whom information was shared or sold, along with the purposes of such sharing
Withdrawing consent if processing is based on consent
Opting out of the sale or sharing of your personal information, including for targeted advertising
Opting in or out of financial incentives
Limiting the use and disclosure of your sensitive personal information
Please note that the availability of these rights may vary based on applicable laws and regulations in your location. If you have questions or wish to exercise any of these rights, please contact us using the information provided in our privacy policy.
7.Children Users
We understand the significance of protecting children's privacy and encourage parents to regularly monitor their children's online activities.
VoxTech does not intentionally or knowingly collect personal information from Children Users.
8.Changes to Privacy Policy
We reserve the right to update and modify this Privacy Policy periodically. We encourage you to revisit this policy regularly to stay informed about any updates. In the event of material changes to this Privacy Policy, we will notify you appropriately and, where required, offer additional choices regarding such changes. By continuing to use our Services after such changes, you signify your acceptance of the updated Privacy Policy, as permitted by applicable law.
Please stay informed and check back periodically for any updates to our Privacy Policy. If you have any questions or concerns about these changes, please feel free to reach out to us using the contact information provided in the policy.
9.If you have any questions or feedback regarding this Privacy Policy or how VoxTech collects and manages information, please feel free to reach out to us via email at [email protected]. We welcome your inquiries and value your input.